Control policies for single-stage production systemls with perishable inventory and customer impatience

Should we wait before outsourcing? Analysis of a revenue-generating blended contact center

Analysis of base-stock perishable inventory systems with general lifetime and lead-time

On the scheduling of operations in a chat contact center

Combining Soft Systems Methodology, Ethnographic Observation and Discrete-Event Simulation: A Case Study in Cancer Care

A stochastic programming approach for staffing and scheduling call centers with uncertain demand forecasts following continuous distributions

Evaluating the impact of staffing recommendations in maternity units in France

Scheduling problem in call centers with uncertain arrival rates forecasts: a distributionnaly robust approach

Front-office multitasking between service encounters and back-office tasks

Clustering and Stochastic Simulation Optimization for Outpatient Chemotherapy Appointment Planning and Scheduling

Stochastic Modeling in Call Centers Management

Combining the Viable System Model and Kotter’s 8 Steps for Multidepartment Integration in Hospitals

What are we waiting for? Factors influencing completion times in an academic and peripheral emergency department

Forecasting spare part extractions from returned systems in a closed-loop supply chain

Methods and Contexts: Challenges of Planning with Scenarios in a Hospital’s Division

Using design of experiments with discrete event simulation in operational research: a review

Using participatory systems approaches to improve healthcare delivery

Evaluating engineering design methods: taking inspiration from software engineering and the health sciences

Position Paper: On Design Research Engaging With Healthcare Systems

Using participatory systems approaches to improve healthcare delivery

Using clinical simulation to study how to improve quality and safety in healthcare

Exploring indicators of system-of-systems resilience: outcomes of a health systems design workshop at an international conference

A Business Model Canvas for iDecide - How to Design a New Decision Making App?

Implementation of operational research methods in healthcare: protocol for a literature review

From behavioural simulation to computer models: how simulation can be used to improve healthcare management and policy

Design as a quality improvement strategy: the case for design expertise

Google trends peut-il prédire de nouveaux signes cutanés durant les épidémies ?

Healthcare systems design: a sandbox of current research themes presented at an international meeting

Challenges in making standardisation work in healthcare: lessons from a qualitative interview study of a line-labelling policy in a UK region

Systematic Literature Reviews: An Introduction

Current and potential applications of 3D printing in a general hospital

Exploring Healthcare Systems Design Research and Practice: Outcomes of an International Meeting

Design knowledge for digital health implementation: a scoping review based on citation analysis

Emergency cancer diagnosis in Paris: A cross‐sectional study using AP‐HP data

Concordance between patient-reported outcomes and CTCAE clinician-reported toxicities during outpatient chemotherapy courses: a retrospective cohort study in routine care

Is Anybody Listening? A Citation Analysis of Healthcare Design Research Articles Published in Design Journals

Systèmes d'aide au recrutement dans les essais cliniques utilisant les dossiers patients informatisés : Une revue de littérature pour améliorer l'inclusion des patients

Intégration entre services hospitaliers : management des opérations en cancérologie

‘What’s the evidence?’—Towards more empirical evaluations of the impact of OR interventions in healthcare